Policy Privacy

GroutFix Experts Privacy Policy

Last Updated: August 20, 2025

GroutFix Experts operates the https://groutfixexperts.ca/ website, which provides Tile, Grout, and Natural Stone Restoration Services.

This page is used to inform website visitors about our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the GroutFix Experts website.

If you choose to use our Service, you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including, but not limited to, your name, phone number, and address (for scheduling services). The information that we collect will be used to contact or identify you and to fulfill your service requests.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We use this data to analyze website traffic and optimize our services.

Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, you can refer to the “Cookies” article from the Privacy Policy Generator or other online resources.

Service Providers

We may employ third-party companies and individuals for the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. These third-party service providers include:

Google Ads: To measure and optimize the effectiveness of our advertising campaigns.

Meta Pixel and Conversions API: To track user actions on our website and to measure the performance of our Facebook and Instagram ad campaigns.

These providers are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, and we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: info@groutfixexperts.ca